What Our Customers Are Saying
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Kurt Johnson, Camarillo, CAStore Location: Chandler
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I have first hand behind the scenes knowledge of the all the hard work, planning, and coordination that goes into each and every purchase at SPORTTRUCKRV. How do I know? I was a SPORTTRUCKRV employee for five years. The reason why I am no longer there is because we relocated out of state. I could go on and on, about my years at SPORTTRUCKRV, but I will be as brief as possible. Darryl, Manager of SPORTTRUCKRV is honest, upfront, and strives to cultivate lasting customer relationships based on trust. I can honesty say that to Darryl, it's not just about making a sale. Don't get me wrong, they are a business and their business is to sell units, but Darryl's goal is customer satisfaction, and building lasting friendships. That cannot achieve that without happy, satisfied customers. I cannot tell you how many of our customers dropped in unexpectedly during the time I worked there just to say hello, tell us about all their wonderful adventures, and update us on what was happening in their lives. Two sweet gentleman who are both repeat customers (several times over), have helped out so much with shows etc., we made them honorary employees :-) The employees at SPORTTRUCKRV want their customers to have just as much pride in their new unit as they do. The amount of preparation and hard work that goes on behind the scenes is nothing less than mind blowing. Whether it's Kyle whose product knowledge is beyond extraordinary. Kyle juggles 100's of emails, text messages, and phone calls daily to make sure everything is on schedule and accurate down to the last detail. Darren truly is one of the sweetest guys I have ever known, and he possesses unmatched mechanical knowledge and skills. Darren works outside in the relentless desert heat to make sure everything is perfect with each unit. Paul is a great guy and a team player. Paul is always happy to answer any questions, or pitch in and help out where ever he is needed. I know there are other employees there now, but these are they guys that I know, and worked with personally. I can honestly attest that each and every employee at SPORTTRUCKRV was hand selected for their knowledge, commitment, and dedication to make your next purchasing experience a pleasure.If you are on the fence about where you should make your next purchase, I hope this helped.
Jennifer LaVine, Winthrop, NEW YORKStore Location: Chandler -
Nanette Scott
We have a 2022 4059 SS and just love it. From ideas shared on the Newmar Superstar Life (Super C) group we recently had a few things done so that we love it even more. First, my husband installed Sumo coils on the front springs. We noticed an improvement right away with this installation.
Next we had Koni shocks installed both front and back. At that same time the shop also put in Supersteer airbag motion control units on the rear suspension which virtually eliminates the side to side stagecoach roll our coaches all have/had. These units restrict the airflow back and forth between the right and left airbag. Wow! What a wonderful difference this made. This work was done at Redlands RV in California.
Then we traveled to Chandler AZ this week to have Bob at SportTruckRV / Velocity Vehicle Group/ Freightliner of Arizona work on our front turning radius. That man is a miracle worker and my husband is extremely pleased with our much tighter turn-ability. Bob found that our rigs axel stops were never actually installed properly and we, on this coach, didnt even have a normal factory turning radius. Other shops had looked at this, as my husband has never been happy with the rigs turning ability in the year that weve owned it, and no one had caught this, which is a bit alarming, but it is what it is. Now we can turn easily and confidently and were both thrilled with what Bob did.
So again, thank you for sharing your ideas and solutions.-Anonymous -
We had a great experience with the purchase of a used Renegade Verona LE through Paul Marchese. Paul's expertise was excellent. His attention to detail and follow up answering questions was extremely helpful. Easy to recommend.
Ray Segerman, Phoenix, AZStore Location: Chandler -
Wanted to say a big thank you for the support we got from Darren in fixing a couple of issues. We had lost power to our Garmin and voltage reference on the Firefly. I had chased my tail on this for quite some time as well as having our dealership look for the issue. Darren found the issue quickly and we quickly solved the issue with a replacement circuit breaker. So thank you to you guys for dedicating support to the rally attendees with Darren. Greatly appreciated and we are grateful!Mike and Laureli Harms
Mike Laureli Harms, Colorado Springs, COStore Location: Chandler -
Thank you, Darryl!
You have been such a breath of fresh air to work with. It's not often these days that we consumers hear happy to help coupled with quick follow-through without anything expected in return. It's no wonder your company is the #1 Renegade dealer in the US.-Anonymous -
Superlative engagement from the first day looking at inventory options all the way through the sales and delivery process. Each interaction was professional, informative, and friendly. A true "great experience".
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Kyle has sold me 2 motorhomes, 2 stacker trailers and a travel trailer. I rely on Kyle to support me with my random questions and help. He is always so helpful! I would highly recommend Kyle, Darryl and crew for your Renegade purchase.
Angela Roach, Cody, WYStore Location: Chandler -
In a day when customer service is a thing of the past, Paul has been approachable, professional, and has great follow through. He responds to my questions about our Newmar Superstar in a timely manner and with a positive attitude. And Darren's support behind the scenes has also been very helpful.
-Anonymous -
Huge shout out to Kyle McKibbin and the crew at
SportTruckRV in Chandler Az!! We have had issues with our 2022 Verona 40VRB since we got it and it's been in and out of the shop, mainly the Aquahot 250d and the Firefly.
After many trips to the shop with little satisfaction I got very frustrated and vented here on this page...you can look for my posts.
Kyle reached out to me and helped me fixed the Firefly over the phone...a very big help! We went on a 3 week trip and had issues with the Aquahot...again...and we had a few more problems.
I reached out to Kyle to see if they could help and he said they could! So we made the 5 hour drive to Chandler from South California and it was the best drive I could have made!! They treated us so well and addressed all our problems!! He also kept us informed on the progress of the repairs!
We picked it up today with all the systems working and we could not be happier!!
Dealing with Sport Truck RV and everyone we came in contact with there was nothing short of a pleasure!! How many times can you say that about any dealership?? I highly recommend them for anything Renegade!!
They will always have our business and we will buy our next coach from them!-Anonymous -
Darryl and Kyle,
Thanks so much for helping our Valencia ride better. Bob, your alignment specialist, was so fantastic to work with and you were right, he really knows his stuff. He fixed things I didnt know I needed, plus all the things I did. Driving out of the driveway was the smoothest its ever been. When I drove over the freeway, down the 238 heading for Gila Bend, the ride was what I always thought it should be. Its also nice and level.
We will definitely be back in January to get an alignment and new tires.
Jean and I want to thank you for your time, experience and expertise in everything Renegade.
See you in September at the next rally in Spearfish.
Butch and Jean-Anonymous -
Our experience was phenomenal from our initial visit to completion of purchase! After several years and over 60000 miles of service we can only regret that we didnt purchase a Super C at the beginning of our ventures. From driving, service and total customer accommodation our experience was exhilarating, Thanks to Darrin (service), Bryan (sales) and manager Darryl we are so spoiled was is quite a change in this industry! Again thank you.
Richard Dianne Williams, Chandler, AZStore Location: Chandler -
Darryl and Darren, I wanted to let you know how pleased we are with the time and work spent improving our Renegade Verona. We had our RV out dry camping for a week. The addition of the batteries and solar panel kept the refrigerator running and we ran the TV for about 4 hours every day. It wasn't until the fourth day that we needed to turn on the generator to recharge the batteries. Darren had the knowledge to make this possible and his professional installation is above par. Owning our own business, we understand the value of the employees we have hired over the past 40 years. Darren is a very valuable asset to your team
Joy Aguayo, Wickenburg, AZStore Location: Chandler -
Annie was an excellent sales person. I would highly recommend her for all future buyers. Also, remember to upgrade your tires as the stock ATC tires are Westlake.
Peter Guilfoyle, Reno, NVStore Location: Chandler -
My wife and I first visited this large dealership several years back. Class 8 motorhomes are simply amazing and drive like no other. I was fortunate to test drive an IKON. Wow! About 10 years ago I looked at and drove a used private party owned Renegade Classic with multiple slides and tandem axles. What a difference these beautiful coaches are today. I have met Kyle, Bryan and Darryl, all great people and each know their product and industry. I introduced my nephew to this dealership a couple years back. He liked the folks and product so well, he ordered a custom build 47' Classic with 10' garage. He sold his 45' "other brand" that he had ordered new from another dealer. NOW he is extremely happy with his awesome RV. We have owned toy haulers, 5th wheel and 3 diesel pushers through the years, selling our 36' Allegro Bus just days ago. While in a state of retirement, I'm still hoping that I will someday find a wonderful slightly used 40' Renegade XL. Or I will just have to be content riding along with my nephew once in a while!
Bob Malmstrom -
Darrell Norman, Cave Creek, AZ
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We just purchased a trailer from RJ. He is great to work with! He was very attentive to us as customers, and to every detail of the transaction. We drove 120 miles round-trip and it was well-worth the trip! The other staff that we dealt with were equally pleasant and professional. 5 Stars all around!!!!
Kent and Jan Leigh -
We just purchased a trailer from RJ. He is great to work with! He was very attentive to us as customers, and to every detail of the transaction. We drove 120 miles round-trip and it was well-worth the trip! The other staff that we dealt with were equally pleasant and professional. 5 Stars all around!!!!
Kent and Jan Leigh -
Nice
Ken Redmond -
Nice truck
Saint Hubert Jean -
Cool trucks, nice people! :-)
Richard Chaboya -
Ultimate Sport Truck ! Loaded with tons of travel accommodations for work n play
Manuel Prado -
I drove all the way from Missouri to get the best selection, service, and #1 product hands down!!!
Dustin Baker -
Mr Elder,I am a professional transport driver, whom drives new motorhomes from the factory to dealers all over the country. I have to inform you that the Renegade is by far one of the most comfortable rides I've ever had! I've been doing this job for close to 12 yrs and I'm one of the top drivers in our company! I've been in most every make, model, and size of motorhome. The ride itself was extremely smooth. The power displayed while climbing hills or mountains was second to none. I also was in a pretty good wind storm on my way to your dealership. I had about a 35 mph crosswind hitting me in the side but, the unit was not affected by the wind like alot of other big coaches. Just wanted to inform you a little about the type of coach you just received. Thank you so much for your time and I'll see you again soon!Sincerely,
Chris PennyChris Penny
The best customer service in the industry - not only with initial purchase, but years later as well. Highly recommend Sport Truck RV!